Aid

What are the benefits of registering?

You can save your shopping cart for later. You can also view offers and products for subscribers only.

You will have all the discounts and a tracking of all your orders.

How do I register?

Very simple, by clicking on "New User Registration" you can register, once you have chosen the products you are going to buy.

How can I pay for my purchase?

To pay for your purchase, you can use your credit card (VISA, MasterCard) or debit card (4B or 4B Maestro), in addition to the PayPal Secure Online Payment system.

For Spain there is also the possibility of purchasing by transfer, in this case it will only be sent once the transfer has been confirmed.

How long does it take for my purchase to arrive?

For Spain, delivery takes place 1 to 4 days after the order is sent via the postal parcel service.

The order is sent on the same day of receipt if it has been confirmed before 17:30. Otherwise it will be sent the following day, except on weekends and holidays (see the Work Calendar of the Community of Andalusia).

How are the products presented?

All products are shipped in a presentation box suitable for both gift giving and home storage.

How much are the shipping costs for a purchase?

Shipping costs depend on the delivery location. The following table summarizes shipping costs by delivery location.

Spain (mainland only) €5.50
Balearic Islands 8.90€
Canary Islands, Ceuta and Melilla €30.00

We ship anywhere in Europe, other countries please check shipping costs.

How do I return a product I have purchased on laucashop.com?

You have a period of 14 calendar days from the date of receipt of the order to make your exchange.

You can use our returns page , where you can complete the process quickly and easily.

Unwanted items must be returned in their original condition. Shipping costs and any additional purchase fees incurred will not be refunded.

All our products are subject to the strictest quality controls. However, if you receive a product with a manufacturing defect, the costs incurred will be borne by our company. In this case, please contact us by calling 687 867 398 or send us an email to info@laucashop.com and we will arrange for your purchase to be collected from the delivery address you indicated.

Complaint forms are available to the Client at our offices located in Jerez, Calle MANUEL GRANERO 3,4B, CP 11405.

Updated on September 20, 2023.