Aid

What advantages do I have when registering?

You will be able to save your cart for another time. You will also be able to see offers and products only for subscribers.

You will have all the discounts and a follow-up of all your orders.

How do I register?

Very simple, by clicking on "New User Registration" you can register, once you have chosen the products you are going to buy.

How I can pay for my purchase?

To pay for your purchase, you can use your credit card (VISA, MasterCard) or debit card (4B or 4B Maestro), in addition to the PayPal Secure Internet Payments system.

For Spain there is also the possibility of buying with a transfer, in this case it will only be sent once the transfer is confirmed.

How long does it take for my purchase to arrive?

For Spain, delivery is made from 1 to 4 days after sending the order through the postal parcel service.

The order is sent the same day of receipt if it has been confirmed before 5:30 p.m. Otherwise, it will be sent the following day, except weekends and holidays (consult the Labor Calendar of the Community of Andalusia).

How are the products presented?

All products are shipped in a presentation case suitable both for giving as a gift and for keeping at home.

How much are the shipping costs of a purchase?

The shipping costs depend on the place where the delivery is made. The following table summarizes the shipping costs according to the place of delivery.

Spain (only Peninsula) €5.50
Balearic Islands €8.90
Canary Islands, Ceuta and Melilla €30.00

We ship anywhere in Europe, other countries, please consult shipping costs.

How do I return a product that I have purchased at laucashop.com?

You have a period of 14 calendar days from the date of receipt of the order to make your change.

You can use our return page , where you can carry out the process easily and quickly.

It is essential to return unwanted items in their original condition. Shipping costs are not refunded, nor the supplement for purchases caused.

All our products are subject to the strictest quality controls. However, in case of receiving a product that presents a manufacturing defect, the accrued expenses will be borne by our company. In this case, contact us by calling 621 307 987 or send us an email to info@laucashop.com and we will arrange the collection of your purchase at the delivery address you indicated.

There are claim forms available to the Client at our offices located in Jerez, Calle MANUEL GRANERO 3.4B, CP 11405.

Updated on March 04, 2023.